Annexure B- Grievance Redressal Mechanism (for Accessibility Issues)

Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)

In compliance with the SEBI circular, 21G Investment Advisers Private Limited has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).

  1. Dedicated Channels
  • Email: accessibility21g@gmail.com
  • Helpline: +916239043462 (operational Mon–Fri, 9:30 AM – 6:00 PM)
  • Web Form: Available on www.21ginvestments.com/accessibility/                                                                                                                                                            2. Process
  • All accessibility-related grievances will be acknowledged within 2 working days.
  • Resolution/response will be provided within 15 working days.

  • Complex issues requiring longer timelines will be communicated clearly to the complainant.

Complaints

Data for the month ending July 2026

Sr. No.Received fromPending at the end of last monthReceivedResolved*
Total Pending#
Pending complaints > 3monthsAverage Resolution time^ (in days)
1Directly from Investors000000
2SEBI (SCORES)268000
3Other Sources (if any)000000
Grand Total268000

For more details regarding investor complaints, Click Here.